Project Description

By migrating to database version 18C, Bupa Acıbadem Sigorta, both adapted Oracle Support calendar and transitioned to a better insurance system database.

Location: Istanbul | Employee Numbers: 500+ | Sector: Insurance


  • Insurance system database version being 11G and update requirement.
  • According to the support schedule published by Oracle, there will be no support for 11G by the end of 2020.


With GTech System and Database Management Services Team;

  • The processes of upgrading the database version to 18C were planned.
  • Within the scope of the project, initially the upgrades made in test environments were tested and approved by the software and business teams.
  • After the approval, the preparations were completed with a meticulous and detailed planning and the system was updated.


  • Transition to a database version was made in accordance with the Oracle support schedule and within the scope of long-term support.
  • With many innovations brought by 18C, the technical infrastructure became suitable for the projects needed in the corporation.
  • Project requirements were met quickly

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